100%
Happiness Guarantee
Our policy is simple. Love the way you look and feel in our product, or get your money back, no questions asked. Take 30 days from the time you receive your product to test them out, then decide if you want to exchange them or return them for a refund.
Free Shipping
All orders ship on the house.
Instant Exchanges
Quickly switch out sizes.
Free Returns
Don't love it? Return it for free.
GOT QUESTIONS?
We've got answers.
Items marked Final Sale are not returnable.
Absolutely. You have 30 days to wear them and decide. No fine print.
Quite literally, as quickly as you can request them! Start by using the return portal to find all exchange and return options, including getting your exchanges shipped instantly without having to wait for us to receive your items first.
All orders ship FREE of charge. Faster shipping options are available during checkout.
For the time being, we only ship to the U.S. We're opening up our borders soon!
Yes indeed, we guarantee our products against defects in manufacturing or craftsmanship for a full year.
Email us at hello@jackarcher.com. We'll reply back right away!